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Category Archives: Strategy
Why You Can’t Just Jump Into The Conversation
“People are talking online about you and the business you’re in. You want to take part in that conversation, you want to be in the mix.”
When mutual fund and exchange-traded fund (ETF) firms are early in their exploration of communicating off their own domains, that kind of exhortation by me or somebody like me is usually met with a blank stare. That’s the best case. The worst case is when they pretend they’re listening but they’re really just planning their broadcast schedule for the social sites.
“Astonishing” Advisor Research Suggests Necessary Changes To Mutual Fund/ETF Communications
I was so eager to get at the recent Advisor Perspectives/Inside Information research that I read the complete 65-page report on my 4-inch phone while sitting out in a cold car waiting for a Realtor to show my house over the weekend.
The conditions notwithstanding, I thoroughly enjoyed myself. “Investment Trends in the Financial Advisory Profession: Key Implications for the Investment Management Industry” lives up to its promotional email.
Taking A Closer Look At How Your Content Is Being Discovered, Consumed
I escorted a loved one onto the World Wide Web over the holidays. It truly was my pleasure and honor, after years of his enduring my stories about Websites, RSS feed-reading, analytics, apps and podcasts. He—a brilliant guy and voracious newsreader who haunts the libraries but was able to spend only limited time on their desktops—finally could be online at home via his own 3G iPad and I was eager to help him.
Some Encouragement To Keep Working On The New Stuff
Inside your company, I know there’s lots of discussion about the rationale for the new social stuff. That’s good because outside, the drumbeat continues—for mutual fund and exchange-traded fund (ETF) marketers and for all marketers. The old stuff isn’t as impressive as it used to be.
I submit two pieces of content for your consideration today.
First, specific to the investment industry, is I’m Not A Financial Professional, But I Play One On TV, an I Heart Wall Street blog post published yesterday. The blogger is Scott Bell, a financial advisor who runs a California-based RIA but keeps his blogging and wealth managing separate. In aggregating six YouTube videos of celebrity commercials over time, the point of the post is to challenge the SEC’s position prohibiting the use of clients in testimonials.
Ameriprise Taps LinkedIn Connections To Make Advisor Referrals
Six months ago, I wrote a post about companies that are sharing their business data via APIs, and the insights that result when others work with those APIs. In the last few weeks, Ameriprise Financial has unveiled a reverse of that—their financial advisor search engine now uses the LinkedIn API to enable prospective clients to tap their social networks as a means of surfacing an Ameriprise financial advisor.
Ah, here’s where this social data stuff gets interesting.
Thought Leadership Marketing And SEO’s Role In It
What role does SEO play in your firm’s Marketing? Many companies we work with don’t invest a lot in search engine optimization. But the companies that do tend to swing over to the other extreme—they tend to have a deeper appreciation for how search drives website traffic and, because of this, they invest many of their hopes and dreams into their SEO efforts.
In many cases, that’s not practical. SEO can’t on its own rescue an online presence, and particularly not if an SEO team is siloed. What an organization knows and understands about SEO can be leveraged many times over once the search professionals are mainstreamed with the rest of Marketing, including writers and producers involved in creating content to be marketed and syndicated.
3 Reports To Cite In Your Next Go-Round With The Social Media Skeptics
Three reports surfaced in the last week that may help your “evangelizing” about social media and even the impact of digital communicating in general.
Changes In Advisor Content Consumption
kasina shared some high-level findings of its annual “What Advisors Do Online” research and facilitated a conversation with two marketers—Liesl Leach, JP Morgan head of digital marketing and advertising, and Catherine Heron Carroll, Allianz Global Investors’ senior vice president and director of digital marketing, during an audio Webcast Thursday. Fortunately for us all, the Webcast was made available on demand and I’ve embedded it below.
How About Google Hangouts For Impromptu Strategist, Money Manager Meet-ups?
Google is making it clear that its Google+ project launched in beta last week is not brand-ready. Still, don’t let that be your excuse for learning what you can about it now. Spend some time on the official site to start to get grounded in what Google+ encompasses.
At this early stage, I’m most intrigued by the Hangouts part of the project for asset management firms. Hangouts provides the capability to spontaneously engage in multi-person video sessions with people in your circles.
Because its immediate focus is on consumer use, Google is positioning Hangouts as supporting “fun, fluid and serendipitous” video sessions.
It’s Time To Start Leveraging Mutual Fund, ETF YouTube Channels
For a while now, I’ve felt that YouTube may be the most under-leveraged social media site for mutual fund and exchange-traded fund (ETF) companies. This is a shame considering the opportunity—and the significant internal discussion and review that precedes an asset manager’s establishment of a YouTube channel and the effort invested in producing video content.
When was the last time you checked in on asset managers on YouTube? The following are a few notes from the time I spent over the last week. At the end of this post, you’ll find links to all the channels that I’m aware of. Subscribing to them is an easy way to keep up with the evolving state of the art. (If I’ve missed your company, please let me know and I’ll update the list.)
An AdvisorTweets.com Opportunity
Asked to provide just one reason asset managers should invest in social media, my answer would be “to better understand your clients and prospects.”
Two years ago my enthusiasm for what could be learned by listening to advisors who were increasingly visible online led me to develop and maintain AdvisorTweets.com. As a result of that work, I believe that I better understand advisors and what’s important to them, and hope other users of AdvisorTweets do, as well.
